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Retrieve your receipt

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Did you know
You could save around £800 annually on charging via the JOLT app. Explore our memberships and discover how much you could save.

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Easily track your receipts with the JOLT app

Download the JOLT app. Register in just
2 – 3 minutes. Simple, accessible charging is yours.

Frequently
Asked
Questions

FAQs

How to start a charge:

  • Plug in the right connector to your vehicle
  • Tap on the contactless payment terminal to authorize payment

How to stop a charge:

  • Monitor charging status through your vehicle and press “Push to Stop” on the JOLT charger
  • Visit joltcharge.com/us for your charging receipt

There are two main ways to start your charge:

  1. From the JOLT app:
    • Plug the correct plug into your car
    • Scan the QR code on the station or select your charging station on the map
    • Select your plug type (CCS 2 or CHAdeMO)
  2. Contactless payment:
    • Plug the correct plug into your car
    • Tap on the contactless payment terminal to authorize payment

Issues?
Try following these steps:

  • Disconnect the connector from the vehicle wait 20 seconds
    • Ensure your vehicle is in parking
  • Force close your app and reopen
  • Start the charge
  • Plug the connector into your vehicle

In case of ongoing issues, contact our Support line

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