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Did you know
You could save around £800 annually on charging via the JOLT app. Explore our memberships and discover how much you could save.

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You could save £800
annually with the JOLT app

Download the JOLT app. Register in just
2 - 3 minutes. Affordable charging is yours.
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Frequently
Asked
Questions

FAQs

How to start a charge:

  • Plug in the right connector to your vehicle
  • Tap on the contactless payment terminal to authorize payment

How to stop a charge:

  • Monitor charging status through your vehicle and press “Push to Stop” on the JOLT charger
  • Visit joltcharge.com/uk for your VAT receipt

In order to access our complementary daily 7kWh, you must be a JOLT userbolt_black.jpg

Download the JOLT app from your iOS app or Google Play store.

You are not eligible for the daily complementary 7kWh through contactless payment.

Issues?
Try force closing your app and reopening

There are two main ways to start your charge:

  1. From the JOLT app:
    • Plug the correct plug into your car
    • Scan the QR code on the station or select your charging station on the map
    • Select your plug type (CCS 2 or CHAdeMO)
  2. Contactless payment:
    • Plug the correct plug into your car
    • Tap on the contactless payment terminal to authorize payment

Issues?
Try following these steps:

  • Disconnect the connector from the vehicle wait 20 seconds
    • Ensure your vehicle is in parking
  • Force close your app and reopen
  • Start the charge
  • Plug the connector into your vehicle

In case of ongoing issues, contact our Support line

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