{"id":44,"date":"2023-05-23T04:53:46","date_gmt":"2023-05-23T04:53:46","guid":{"rendered":"https:\/\/jolt.test\/contact\/"},"modified":"2026-02-18T01:38:07","modified_gmt":"2026-02-17T15:38:07","slug":"contact","status":"publish","type":"page","link":"https:\/\/joltcharge.com\/au\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"44\" class=\"elementor elementor-44\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b679f5 e-flex e-con-boxed e-con e-parent\" data-id=\"5b679f5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-532a4d0 elementor-widget elementor-widget-heading\" data-id=\"532a4d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Contact<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b4791e e-grid e-con-boxed e-con e-child\" data-id=\"8b4791e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2ad14c8 e-con-full e-flex e-con e-child\" data-id=\"2ad14c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73ebb29 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"73ebb29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"56\" height=\"52\" src=\"https:\/\/joltcharge.com\/au\/wp-content\/uploads\/sites\/10\/2023\/07\/JOLT-Icons-Man-Car_layerstyle.svg\" class=\"attachment-full size-full wp-image-1925\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">For Drivers<\/h3><p class=\"elementor-image-box-description\">If you are having issues with a charger and need support or for all general enquiries, please visit:<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f74ef41 elementor-widget elementor-widget-button\" data-id=\"f74ef41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.joltcharge.com\/hc\/en-au\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Driver support centre<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a18e8be e-con-full e-flex e-con e-child\" data-id=\"a18e8be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64c76c5 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"64c76c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"37\" height=\"56\" src=\"https:\/\/joltcharge.com\/au\/wp-content\/uploads\/sites\/10\/2023\/07\/JOLT-Icons-Screen_layerstyle.svg\" class=\"attachment-full size-full wp-image-1926\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">For Brands<\/h3><p class=\"elementor-image-box-description\">If you\u2019re looking to grow your brand by advertising our charging network, get in touch here:<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a9a2b5 elementor-align-left btn btn--arrow elementor-widget elementor-widget-button\" data-id=\"0a9a2b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"mailto:media@joltcharge.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M0 7H12.17L6.58 1.41L8 0L16 8L8 16L6.59 14.59L12.17 9H0V7Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">media@joltcharge.com<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e52cbe8 e-con-full e-flex e-con e-child\" data-id=\"e52cbe8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e60e919 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"e60e919\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"56\" height=\"51\" src=\"https:\/\/joltcharge.com\/au\/wp-content\/uploads\/sites\/10\/2023\/07\/JOLT-Icons-SustainableCity_layerstyle.svg\" class=\"attachment-full size-full wp-image-1927\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">For Cities<\/h3><p class=\"elementor-image-box-description\">If you\u2019re part of developing a city\u2019s zero emission footprint or interested in bringing our JOLT chargers to your area, get in touch below:<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdda617 elementor-align-left btn btn--arrow elementor-widget elementor-widget-button\" data-id=\"bdda617\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"mailto:info@joltcharge.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M0 7H12.17L6.58 1.41L8 0L16 8L8 16L6.59 14.59L12.17 9H0V7Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">info@joltcharge.com<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9c2a5ca e-flex e-con-boxed e-con e-child\" data-id=\"9c2a5ca\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b9d1eb elementor-widget__width-initial elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"9b9d1eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently<br \/>Asked<br \/>Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33a33e6 elementor-widget__width-initial elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet elementor-widget elementor-widget-heading\" data-id=\"33a33e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34ec033 e-flex e-con-boxed e-con e-child\" data-id=\"34ec033\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11dfc82 faq elementor-widget elementor-widget-accordion\" data-id=\"11dfc82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1871\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1871\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M7.41 8.57999L12 13.17L16.59 8.57999L18 9.99999L12 16L6 9.99999L7.41 8.57999Z\" fill=\"#25221E\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M7.41 8.57999L12 13.17L16.59 8.57999L18 9.99999L12 16L6 9.99999L7.41 8.57999Z\" fill=\"#25221E\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I start my charging session?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1871\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1871\"><p>No matter how you start your charge, make sure to:<\/p><ul><li>Turn off your car<\/li><li>Start a session via your JOLT app<\/li><li>Then plug the connector to your vehicle<\/li><\/ul><p>There are 3 ways to start your charge:<\/p><ol><li>Scan the QR code for your connector (CCS 2 or CHAdeMO)<\/li><li>Input the 4 digit connector code (found on the charger) into the app<\/li><li>Select the station in the map, then click the connector that is compatible with your car<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1872\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1872\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M7.41 8.57999L12 13.17L16.59 8.57999L18 9.99999L12 16L6 9.99999L7.41 8.57999Z\" fill=\"#25221E\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M7.41 8.57999L12 13.17L16.59 8.57999L18 9.99999L12 16L6 9.99999L7.41 8.57999Z\" fill=\"#25221E\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I end my charging session?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1872\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1872\"><p>1. End charging session in the JOLT app<\/p><p>2. Remove the connector from your vehicle<\/p><p>Charging stations also have a physical stop button on the chargers, near the cables<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1873\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1873\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M7.41 8.57999L12 13.17L16.59 8.57999L18 9.99999L12 16L6 9.99999L7.41 8.57999Z\" fill=\"#25221E\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M7.41 8.57999L12 13.17L16.59 8.57999L18 9.99999L12 16L6 9.99999L7.41 8.57999Z\" fill=\"#25221E\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I reserve a charger?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1873\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1873\"><div class=\"panel\"><p>JOLT is trialing a new app feature which allows you to reserve a charging station, to make sure you can access a charger when you need, when you get there. You are able to reserve a charging station from 5 minutes before you plan to use it.<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1874\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1874\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M7.41 8.57999L12 13.17L16.59 8.57999L18 9.99999L12 16L6 9.99999L7.41 8.57999Z\" fill=\"#25221E\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M7.41 8.57999L12 13.17L16.59 8.57999L18 9.99999L12 16L6 9.99999L7.41 8.57999Z\" fill=\"#25221E\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why am I not getting my free 7 kWh<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1874\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1874\"><p><span class=\"wysiwyg-font-size-large\">Everyone has the ability to get 7 kWh free &#8211; daily!\u00a0<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.joltcharge.com\/hc\/article_attachments\/8230331621527\" alt=\"bolt_black.jpg\" width=\"14\" height=\"17\" \/><\/span><\/p><p>Users are asked to choose their subscription plan<strong>\u00a0during signup<\/strong>&#8211; just click 7 kWh Free<\/p><p><span class=\"wysiwyg-font-size-large\">Miss it during signup? No worries!<\/span><\/p><p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.joltcharge.com\/hc\/article_attachments\/8230402520087\" alt=\"1.png\" width=\"21\" height=\"20\" \/>\u00a0Click Account &gt; Membership&gt; Upgrade and choose your subscription plan<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1781\" src=\"https:\/\/joltcharge.com\/au\/wp-content\/uploads\/sites\/10\/2023\/06\/Accounts-ui-149x300.png\" alt=\"Open the app&gt;Go to account&gt; Find 'Membership'\" width=\"149\" height=\"300\" srcset=\"https:\/\/joltcharge.com\/au\/wp-content\/uploads\/sites\/10\/2023\/06\/Accounts-ui-149x300.png 149w, https:\/\/joltcharge.com\/au\/wp-content\/uploads\/sites\/10\/2023\/06\/Accounts-ui-509x1024.png 509w, https:\/\/joltcharge.com\/au\/wp-content\/uploads\/sites\/10\/2023\/06\/Accounts-ui-768x1544.png 768w, https:\/\/joltcharge.com\/au\/wp-content\/uploads\/sites\/10\/2023\/06\/Accounts-ui-764x1536.png 764w, https:\/\/joltcharge.com\/au\/wp-content\/uploads\/sites\/10\/2023\/06\/Accounts-ui-1018x2048.png 1018w, https:\/\/joltcharge.com\/au\/wp-content\/uploads\/sites\/10\/2023\/06\/Accounts-ui.png 1466w\" sizes=\"(max-width: 149px) 100vw, 149px\" \/><\/p><p><span class=\"wysiwyg-font-size-large\"><strong>Issues?<\/strong><\/span><\/p><p>Try force closing your app and reopening<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How do I start my charging session?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No matter how you start your charge, make sure to:<\\\/p><ul><li>Turn off your car<\\\/li><li>Start a session via your JOLT app<\\\/li><li>Then plug the connector to your vehicle<\\\/li><\\\/ul><p>There are 3 ways to start your charge:<\\\/p><ol><li>Scan the QR code for your connector (CCS 2 or CHAdeMO)<\\\/li><li>Input the 4 digit connector code (found on the charger) into the app<\\\/li><li>Select the station in the map, then click the connector that is compatible with your car<\\\/li><\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"How do I end my charging session?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>1. End charging session in the JOLT app<\\\/p><p>2. Remove the connector from your vehicle<\\\/p><p>Charging stations also have a physical stop button on the chargers, near the cables<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I reserve a charger?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"panel\\\"><p>JOLT is trialing a new app feature which allows you to reserve a charging station, to make sure you can access a charger when you need, when you get there. You are able to reserve a charging station from 5 minutes before you plan to use it.<\\\/p><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"Why am I not getting my free 7 kWh\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"wysiwyg-font-size-large\\\">Everyone has the ability to get 7 kWh free &#8211; daily!\\u00a0<img src=\\\"https:\\\/\\\/support.joltcharge.com\\\/hc\\\/article_attachments\\\/8230331621527\\\" alt=\\\"bolt_black.jpg\\\" width=\\\"14\\\" height=\\\"17\\\" \\\/><\\\/span><\\\/p><p>Users are asked to choose their subscription plan<strong>\\u00a0during signup<\\\/strong>&#8211; just click 7 kWh Free<\\\/p><p><span class=\\\"wysiwyg-font-size-large\\\">Miss it during signup? No worries!<\\\/span><\\\/p><p><img src=\\\"https:\\\/\\\/support.joltcharge.com\\\/hc\\\/article_attachments\\\/8230402520087\\\" alt=\\\"1.png\\\" width=\\\"21\\\" height=\\\"20\\\" \\\/>\\u00a0Click Account &gt; Membership&gt; Upgrade and choose your subscription plan<\\\/p><p><img class=\\\"alignnone size-medium wp-image-1781\\\" src=\\\"https:\\\/\\\/joltcharge.com\\\/au\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2023\\\/06\\\/Accounts-ui-149x300.png\\\" alt=\\\"Open the app&gt;Go to account&gt; Find 'Membership'\\\" width=\\\"149\\\" height=\\\"300\\\" \\\/><\\\/p><p><span class=\\\"wysiwyg-font-size-large\\\"><strong>Issues?<\\\/strong><\\\/span><\\\/p><p>Try force closing your app and reopening<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f29abc elementor-align-right btn btn--arrow elementor-widget elementor-widget-button\" data-id=\"9f29abc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/support.joltcharge.com\/hc\/en-au\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M0 7H12.17L6.58 1.41L8 0L16 8L8 16L6.59 14.59L12.17 9H0V7Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">MORE QUESTIONS<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-470a928 e-flex e-con-boxed e-con e-parent\" data-id=\"470a928\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd34af3 elementor-widget elementor-widget-menu-anchor\" data-id=\"dd34af3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"web-form\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70a33d8 e-flex e-con-boxed e-con e-parent\" data-id=\"70a33d8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7fb3af7 e-con-full e-flex e-con e-child\" data-id=\"7fb3af7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8dba130 elementor-widget elementor-widget-heading\" data-id=\"8dba130\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">JOLT loves to hear your feedback<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c33493 elementor-widget elementor-widget-heading\" data-id=\"6c33493\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Your feedback is valuable and helps improve our products and services.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d534706 elementor-button-align-end elementor-widget elementor-widget-form\" data-id=\"d534706\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Customer Enquiry\" aria-label=\"Customer Enquiry\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"44\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"d534706\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Contact - JOLT Australia - Electric Vehicle Charging Network\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"44\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-fname elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-fname\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tFull name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[fname]\" id=\"form-field-fname\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Full name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tEmail address\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email address\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_df30a18 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_df30a18\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_df30a18]\" id=\"form-field-field_df30a18\" rows=\"2\" placeholder=\"Message\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_e607adf elementor-col-100 recaptcha_v3-inline\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_e607adf\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6Lcu9ZEoAAAAALTF61pbPrKJ1aJU4hBhnPvT8PiK\" data-type=\"v3\" data-action=\"Form\" data-badge=\"inline\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M0 7H12.17L6.58 1.41L8 0L16 8L8 16L6.59 14.59L12.17 9H0V7Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">SUBMIT<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contact For Drivers If you are having issues with a charger and need support or for all general enquiries, please visit: Driver support centre For Brands If you\u2019re looking to grow your brand by advertising our charging network, get in touch here: media@joltcharge.com For Cities If you\u2019re part of developing a city\u2019s zero emission footprint [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-44","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.12 (Yoast SEO v27.2) - 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